Shipping policy


Thank you for visiting and supporting foreverwild.

foreverwild is based in the UK which means your order will be dispatched by Royal Mail from here in the UK. 

Domestic Postage Policy
We want to get your order to you as soon as possible and so same-day shipping is provided so long as you place your order before 12 noon, Monday to Friday - GMT.

Orders placed after 12pm will be processed the following working day.

Shipping Costs & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment Method

🇬🇧 UK 🇬🇧

Standard - 2nd Class - £1.00
Tracked - 48 hours - £4.50
Special Delivery (Insured) - £8.95

2nd class: 2-3 working days 
Tracked: 2 working days
Special Delivery - Next working day (by 1pm)


🇺🇸 USA 🇺🇸

Standard - 2nd Class - £8.00

Standard: 3-17 working days 

On 30th July 2025, the United States Government announced a new Executive Order which outlined significant changes to customs obligations and processes for goods being imported into the USA from 29th August 2025. 

To minimise impact and to keep foreverwild open to our American supporters, we have had to increase shipping costs for USA order. This includes additional duty payable on postage costs.

Unfortunately, as a small Community Interest Company, we are unable to absorb this cost and we must therefore pass this onto our American friends.

We are truly sorry for this. 


🌎 Rest of the World 🌎


Royal Mail International Economy - 14 working days - £4.50
Royal Mail International Tracked - 8 working days - £10.00
Royal Mail International Tracked & Signed - 3-7 Days - £11.50
(Or equivalent currency)

Delivery delays can occasionally occur. Delivery times are an estimate and may be longer than Royal Mail's delivery aim listed above.

We use Royal Mail and their third party carriers for all shipping. 


Shipment confirmation & Order tracking
You will receive a shipment confirmation email once your order has shipped. Your order will only contain tracking numbers and information should you choose Special Delivery, Recorded Delivery, or should your order be 'Tracked' International for overseas customers.

The tracking number will be active within 24 hours.

Customs, Duties and Taxes 
foreverwild is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
foreverwild is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently ship to the United Kingdom, Europe, Australia, Canada and the USA. If you'd like to order from us but are unable to due to shipping restrictions on our website, please contact us.

Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order